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We accept secure and convenient payment methods as below:

1. PayPal

The most popular online payment method. We are fully PayPal verified so you can always shop with peace of mind.

With PayPal, you can send payments quickly and securely online.

When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.

You may still check out even without a PayPal account. To do so, please click on "Pay with Debit/Credit Card" and you’ll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.

Advantages of using PayPal

Payment is traceable. You can trace the status of your payment using your PayPal account. Waistdear.com doesn't receive your credit card number or bank information (it is safely encrypted through PayPal's server), which limits the risk of unauthorized use.

2. Stripe

The available credit card options are listed above. The credit card companies listed above are the most commonly used credit cards on this website. Do not worry if your credit card company is not listed, we encourage you to go ahead and make the purchase.

3. Wire Transfer

Pls contact our seller to get the bank account to pay. After you paid pls give us your bank receipt number.

Bank Name: China Construction Bank (Asia) Corporation Limited
Bank Address: 26/F, CCB Centre, 18 Wang Chiu Road, Kowloon Bay, Kowloon, Hong Kong
SWIFT Code: CCBQHKAXXXX
Beneficiary Name: HEXIN HOLDING LIMITED
Beneficiary Account Number: 84215267714
Beneficiary Address: RM A30, 9/F, Silvercorp Int’l Tower, 707-713 Nathan Rd, Mongkok, KL
Branch code:842
Bank code:009 

We will ship by DHL/UPS/FEDEX, if the weight over 22KG,you can also choose air shipment or sea shipment to save shipping fee.

Shipping & delivery time

For site orders with no logo ,usually ship within 48 hours.

By DHL,about 3-5 days to get goods

By FEDEX,about 5-7 days to get goods

By USPS ,about 8-12 days to get goods.

By air ,about 8-12 days to  get goods.

By sea,about 30 days to get goods.
Note: Affected by Covid-19, there will be some delay in the delivery.

Attention: 

We offer our customers a 24-hour hesitation period. During this hesitation, we support our customers for any unreasonable refund request. 

After the hesitation period, we only provide exchange and return services. please noted.

Most items purchased from our website may be exchanged or returned within 14 working days from the date of receivement.

As the Founder of our company, we stand behind our products.

Only items that were damaged or defective can be returned. However, we will not be responsible for the damages caused by shipping.

Items that are not fit are not returnable. Please email us on the sizes, color, etc before purchasing the items.

Please Note:

· Return Order Condition: The merchandise returned or exchanged must be unworn, with all original tags attached, and in its original packaging. Return items with any sign of being worn are classified as unacceptable and will not be refunded.

· Items Not Returnable: For hygiene reasons, we do not accept exchange or return of panties, bikinis, g-string, thongs, or similar intimate items.

· Shipping Charges for Return Items: Customers are responsible for the shipping charges of the returned items and they should take up the insurance on their own.

· Shipping Option or Return Items: When sending a return or exchange it is recommended that you use a parcel service such as EMS or DHL that offers a tracking method. If you do not use a courier that offers a way

to track the package or offers a return receipt request, our company cannot be held responsible for non-receipt of return goods.

· Shipping Duration for Return Items: Return items must be received within 30 days of the RA number being issued. Items received after 30 days will be classified as unacceptable and not refunded.

· Credits: Credits will be issued within 14 days of receipt of item. Please include your order date and order number to expedite the processing of your credit.

· If the product is returned or exchanged due to customer reasons, the return shipping fee shall be borne by the buyer; if it is sent by the seller by mistake, the return shipping fee will be borne by the seller.